Shipping & Returns
Each piece of jewellery is handmade, most pieces are made to order. Please allow up to 2 weeks before delivery, this includes shipping times. Some pieces happen to be already made, in which case, you may receive your order within a week. We’ll always email to let you know the status of your order.
Australian orders will be shipped at a flat rate of $10, express postage is available too.
International orders are standard tracked shipping ($25), which does not include a signature on delivery. If you require this additional service, please email and request it after the online purchase.
International orders are subject to duties and taxes determined by the country they are shipped to. These fees are the responsibility of the recipient to pay upon delivery and are not included in the product(s) price.
Return & Exchange Policy
As our jewellery is handmade in small batches and many pieces are made to order, we are generally unable to accept returns for change of mind. In some cases, returns may be possible, provided the item is in its original, unworn and unused condition and returned within 14 days of purchase. Earrings are not eligible for return due to hygiene reasons. If a return is approved, a full refund will be issued once the item has been received and inspected.
Sale items are considered FINAL SALE and therefore are unable to be returned.
If you have an issue with your item upon delivery, please get in touch by emailing ihavegoodsforyou@gmail.com and we will do our best to resolve the issue.
Faulty Items
Your item will be carefully checked and dispatched by our team, however, if you receive an item that is incorrect or faulty, please contact us immediately with a photo or two and the order number. We will then review the information and get back to you. For faulty items, we offer a replacement or full refund, although items damaged through normal wear & tear, accident or misuse, are not considered faulty.
Thank you for shopping small and mindfully!